Finding the right words is never often easy

Finding the right words to express your company’s ideas and message is never often easy. This can be worrying, especially when you read throughout the internet, ‘content is king, CONTENT IS KING’. Well yes, content is king, to a point. However, remember ‘Otumfuo Opuku...

Penmanship and the double-edged sword of content marketing

Paradoxically, there’s never been a better or worse time to ramp up your company’s marketing. The trouble is, even though there are now more opportunities than ever for you to engage with your clients and customers, those very same opportunities exist for all of your...

Offence thieves attempt another heist

All too often we see corporate advertisers in the headlines over their latest ‘offensive’ ad.  Could this be a new advertising offensive? This time Unilever-owned Dove has found itself in the crosshairs of anti-racist campaigners. It looks like that white dove, an...

Ads can talk the talk; but can the products walk the walk?

Now picture this. You’ve signed up to a Telco / ISP and nothing is working properly, like quite literally nothing. So, as you obviously need to get this fixed, you call their ‘service’ department and are put on hold until the end of time. Once the end of time is...

The infamous Twitter storm, in a teacup

Apologies. Gotta love ‘em. Especially the ones from advertisers. It’s better to seek forgiveness than ask for permission. Right? It seems that this form of self-flagellation is high fashion in advertising these days. Google ‘ … apologises for ad’ and you’ll find...

Who are the ’mass market’? Upset them and you’ll find out

Mass appeal. Can there really be such a thing? It looks like old-school mass marketing techniques are on their way out. Like they’re a quaint relic of a time when people questioned things less and expected less, simply because they had fewer choices. The mass market...

Sometimes it’s not just what you do, but also what you say

Many years ago the English philosopher John Austin wrote a brilliant book, ‘How to Do Things with Words’. He introduced the notion of speech acts. For him a word is an act. It’s a curious concept, the notion that to speak is to act. Sure we move our mouths when we...

Online ads and the click-through rate debate

Click-through rates. The percentage of online ad views that turn into those ever-precious clicks. How much do they matter? To many, they mean everything. They are like an all-important sprocket in the mechanism of online advertising and are the measure of a web...

Watch your language

Language is a curious thing. Children in most countries will be told at some stage to ‘speak properly!’ In English the ‘proper’ way to speak is often called Queen’s English, or in its more technical formation, ‘received pronunciation’. If you fail, there is always the...